SUMMARY: The Assistant Property Manager is responsible for assisting in the lease up, operations, marketing, and financial performance for a multifamily development.
DUTIES AND RESPONSIBILITIES:
Ensure property is rented to fullest capacity
Maintain community appearance and ensure repairs are noted and completed on timely basis
Demonstrate best-in-class customer service skills
Utilize marketing strategies to secure traffic
Confirm that leasing techniques are effective in obtaining closure
Ensure deposits, rental payments and late/check charges are collected on timely basis
Deal with resident complaints, concerns and requests on timely basis to ensure resident satisfaction with management
Develop and/or implement resident retention programs
Consistently enforce community and company policies
Greet prospects and qualify by covering all criteria
Tour community and highlight amenities (pool, clubhouse, etc.
) and close the sale
Process applications for approvals.
Follow-up with applicant regarding status
Follow-up on prospects unable to close
Secure new residents’ signature(s) on appropriate paperwork prior to move-in.
Orients new resident(s) to community
Monitor apartments up for renewal, send notices, and secure renewal
Maintain accurate records of all community transactions and submit on timely basis
Collect and post rent (when applicable).
Maintain accurate and up-to-date property accounting and collection records
Prepare and/or implement procedures and systems within company guidelines to ensure orderly, efficient workflow
Continually monitor and analyze traffic logs, conversion ratios, budget guidelines, renewal information, marketing data, etc.
, to be able to give up-to-date and proper information when requested by others
Ensure distribution of all company or community-issued notices
QUALIFICATIONS:
High School Degree or equivalent
Three to five years related experience or equivalent
Strong organizational, problem-solving, and analytical skills
Ability to manage priorities and workflow
Versatility, flexibility, and a willingness to work within constantly changing priorities
Acute attention to detail
Proven ability to handle multiple projects and meet deadlines
Strong interpersonal skills
Good judgement with the ability to make timely and sound decisions
Creative, flexible, and innovative team player
Ability to work on complex projects with general direction and minimal guidance
Ability to understand and follow written and verbal instructions
The above is intended to describe the general content of and requirements for the performance of this job.
It is not to be construed as an exhaustive statement of duties, responsibilities or physical requirements.
Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Bear Real Estate Group is proud to be an Equal Employment Opportunity and Affirmative Action employer.
We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.