Why Badger Meter?
Badger Meter is a leading global water technology company, with a mission to preserve and protect the world’s most precious resource.
For more than 100 years, cities and businesses have utilized our innovative and trusted solutions to enhance operational efficiency and conserve water while making it more affordable, clean and resilient.
Just like every drop counts, at Badger Meter every employee counts because our contributions have a lasting impact on the world!
What You Will Contribute:
The Inside Sales Representative will support an identified group of customers, channel partners and internal stakeholders on Badger Meter’s Flow Instrumentation product lines.
They function as a problem solver and go-between, dedicated to ensuring seamless coordination of the customer, outside sales and customer care in the quick resolution of all customer needs (same day whenever possible).
Specifically: Responds to customer inquiries (e.
g.
lead submissions, requests for quote and other requirements) by telephone or e-mail, assists RSMs/channel partners in identifying and addressing sales opportunities, specifying products for applications, and preparing quotations/pricing to customers.
As needed, works directly with colleagues in customer service and outside sales (including customer service representatives, sales engineers, technical sales managers, strategic account managers and technical sales managers) to ensure customers’ needs are being met.
Analyzes individual accounts, provides contract review, assists in solving customer problems, completes forms, maintains customer data in Salesforce, and obtains signatures and documentation when necessary.
Job Duties:
Perform various account management functions such as developing pricing and quotes, entering, resolving customer issues and maintaining accurate and current Account/Contact/Opportunity/Case data in SFDC.
Responsible for geographic territory and is the primary contact for customers within this territory.
Utilize software and other tools, assist customers into the most suitable product by providing sizing and other relevant technical data.
Contribute to the retention of business through prompt professional and accurate responses to inquiries from customers and sales personnel.
Maintain a thorough knowledge of the FI products, processes and systems assigned, the applications they are used in, and the industry segments overall.
When a customer issue arises, the inside sales representative will own that issue until resolution.
This may require interaction with other disciplines within the company
Additional projects, tasks, and/or assignments as assigned.
Qualifications:
Associate's degree from a two-year college or technical school or relevant work experience
3+ years of related experience
Ability to travel up to 10% of the time
Competitive Total Rewards at Badger Meter:
Competitive Pay
Annual Bonus
Eligible for Annual Pay Increases
Comprehensive Health, Vision, and Dental Coverage
15 days Paid Time Off + 11 Paid Holidays
Two Ways to Save for Retirement: Badger Meter contributes 25 cents for every dollar you contribute to the plan, up to 7% of your eligible compensation.
In addition to the match, the company will also contribute 5% of your eligible compensation to your Defined Contribution account on an annual basis.
Additional access to a certified financial planner to help ensure your money is working for you, at no cost!
Employer Paid benefits including: Employee Assistance Program (EAP), Basic Group Life Insurance, Short Term Disability, and more
Educational Assistance – Tuition Reimbursement up to $5,250
Voluntary benefits including: Additional Life Insurance, Long Term Disability, Accident and Critical Illness coverage
Health Savings Account (HSA) & Flexible Spending Account (FSA) options
An Equal Opportunity/Affirmative Action Employer.
This company considers candidates regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.
Applicants can learn more about their rights regarding equal opportunity in employment by viewing the federal "EEO is the Law" poster and the “EEO is the Law” poster supplement at https://www.
dol.
gov/ofccp/regs/compliance/posters/ofccpost.
htm
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