Company
With around 480 locations in over 40 countries, thyssenkrupp Materials Services is the biggest materials distributor and service provider in the western world.
The broad service spectrum offered by the materials experts enables customers to focus on their individual core business.
The area of Materials Services spans two strategic areas: global materials distribution as one-stop-shop from steel and stainless steel, tubes and pipes, nonferrous metals and specialty materials to plastics and raw materials and tailored services in the areas of materials management and supply chain management.
An extensive omnichannel architecture offers 250,000 customers worldwide cross-channel, round-the-clock access to more than 150,000 products and services.
A highly efficient logistics system ensures that all requested services are smoothly integrated into customer production processes just-in-time or just-in-sequence.
Ken-Mac Metals is one of the leading distributors of aluminum, pre-painted aluminum and stainless steel sheet, strip and coil in the country, distributing products throughout the NAFTA region from eight plant locations and additional warehouse and distribution facilities across North America.
In addition, they offer value-added coil and cut-to-length processing and blanking services.
The company is one of the largest distributors of its kind, with one of the most respected supply chains, positioning Ken-Mac Metals as a preferred material source.
Your responsibilities
Summary of Position:
To accurately provide price and delivery for all our products to our customers in a timely and courteous fashion, utilizing organization and negotiating techniques, and applying resourcefulness and strong attention to detail while converting inquiries into orders.
Answer customer questions concerning products/ services and their orders.
Develop target and non-major accounts into loyal customers.
Account Management including:
Planning/controlling inventory in accordance with customer forecasts and company turnover goals
Order entry and releases
Delivery scheduling and expediting
Price maintenance and updating
Growth of market share
General Responsibilities:
Pro-actively sell our products and services
Prepare quotations and quote price and delivery
Follow up on quotations
Enter orders
Coordinate internal and external processing
Communicate via phone, fax and e-mail with internal and external customers
Build and maintain customer relationships
Provide customer service, responding in a timely manner
Communications with Management/Outside Sales to keep account information current
Travel as needed
Responsibilities include but are not limited to the above
Meets TKMNA Employee Attributes/Competencies
The above is intended to describe the general content of and requirement for the performance of this job.
It is not to be construed as an exhaustive statement of duties, responsibilities, or requirements.
Qualifications:
Minimum Requirements:
Bachelor’s Degree in a related field or comparable experience
At least 2 years Inside Sales or Customer Service experience
Excellent computer skills, including Excel, Word and Microsoft Outlook
Interpersonal skills necessary in order to sell, negotiate and close business with customers
Attention to detail in order to evaluate customer’s accounts and orders
Effective communication and listening skills necessary when answering phone calls from customers and associating with peers.
Preferred Requirements:
Product knowledge in Aluminum/Stainless Steel
SAP experience preferred but not required
Your profile
Your Benefits With Us
Contact
If you are an applicant with a California residency, please click on the following link: California Job Applicant Notice of Collection
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