Who We Are: Overture Promotions is an award-winning promotional product agency; we design and produce swag for events, new hire kits, brand activations, company stores and much more.
Unlike most, we have a unique ability to offer end-to-end services under one roof.
In-house services include graphic design, web development, onsite screen printing and embroidery, 200,000 SF of warehouse space, pick-pack, and kit assembly.
We’re a minority-owned business that’s woman-led.
We work with companies of all sizes, including many of the world’s most recognizable brands.
Summary: Overture is currently looking for an Account Coordinator who can provide support to one of our many high-performing sales teams.
You will work with a wide variety of clients and be part of an energetic and enthusiastic sales team.
This is an on-site role ( 5 days in office) at our H.
Q.
in Waukegan, IL.
Duties and Responsibilities:
Processing orders for various members of the sales team, including web orders
Perform product research and sourcing of items
Professionally interact with customers over the phone and email
Coordinate with Operations, Production and Sales to ensure timely deliveries
Provide vendor follow up, including order and tracking information
Contact clients to obtain missing information or to answer queries
Assist in Fulfillment projects on an as needed basis
Respond to ad hoc requests by sales team members
Qualifications:
Proficient in MS Office suite, with beginner to intermediate experience in Excel and PowerPoint
Computer proficiency, keyboard and web navigation skills
Strong attention to detail
Ability to prioritize and handle multiple tasks in a fast-moving work environment
Excellent written and verbal communication skills
Ability to work without supervision and on a team
Strong work ethic and desire to succeed
Must be a person with high integrity
High School Diploma
Benefits:
Complete insurance coverage on day 1 of hire; Medical, dental, vision, life insurance and disability plans with Company contributions
Pet insurance
Corporate partnerships with LifeTime Fitness and Bears Fit locations
Generous paid time off (vacation, sick and personal days as well as yearly floating holiday)
401(k) eligible on day 1 of hire; Overture match after first year of employment
Paid maternity, paternity and adoption leave based on years of service
Relaxed dress code
Summer BBQs, volunteer employee resource groups (Culture Crew, Green Team, Safety Team, Diversity and Inclusion Advisory Council), employee vegetable garden, contests, potlucks and cookoffs
Employee referral bonus
Relocation is not provided for this role
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