*Mundelein Animal Hospital* in Mundelein, IL is looking for an *Experienced Client Service Representative* to join our amazing TEAM!
We are a busy 4 doctor full-service veterinary hospital specializing in the medical care and treatment of small animals.
We can offer comprehensive treatment plans with diagnostic capabilities with an ultrasound and laboratory equipment in house.
At Mundelein – we wouldn’t be who we are without our core values.
We hold ourselves to the highest standard in veterinary medical and surgical care.
*Client Service Representatives* play an integral role in our hospital whether they are greeting a client, speaking on the phone, scheduling an appointment, or answering a client question.
You will fully utilize your skillset and continue to develop your knowledge for years to come! We are looking for a compassionate CSR who is ready to put their skills and leadership ability to work!
*What to expect:*
· *A team that operates and feels like a family.
* We pride ourselves on a welcoming environment where team members feel safe to learn and seek guidance from each other.
· *CSR's provide a wide range of tasks from client communication and education to scheduling.
*
· *A great learning environment!* Our tenured team enjoy having the opportunity to mentor and guide newer CSR's.
They work hard to support and encourage each other and love to celebrate wins, big or small.
· *Quality Medicine.
* Our team of Doctors and Technicians utilize state of the art equipment to perform advanced techniques providing excellent care and treatment services.
· *Core Values.
* We are driven by our core agreements every day.
*Teamwork, Respect, Direct Communication, and Positive Intent.
*
*Our Ideal Candidate:*
· Previous Veterinary Experience > 1 year *(Ideal)*
· Client Communication, Excellent Customer Service
· Passion for Preventative Care and Client Education
· Ability to assess situations with a sense of urgency and remain calm during stressful or emotional situations
· Motivated, Positive, TEAM Player
· Tech Savvy
*Anticipated Schedule:*
· We are closed on Sundays and major holidays
· Variable schedule with rotating Saturday’s
*Sunday - Closed*
*Monday - Friday 8am-6pm*
*Saturday - 8am-1pm*
*The Hospital*
The building houses 7 exam rooms, a large treatment area and designated surgical suite.
Services offered include Ultrasonography, Full-body Digital and Digital Dental Radiographs, Boarding and Cold Laser therapy.
*Culture of Caring –* Mundelein places the highest priority on communication.
The team strives for a lighthearted atmosphere and fun place to work.
They are able to accomplish this through strategic and open communication; daily huddles, monthly team meetings and monthly 1-to-1 check-ins are the pillar of the practices’ success.
The communication focuses on personal wellbeing and team members feeling supported.
*The Area*
Mundelein is a village in Lake County, Illinois and a northern suburb of Chicago, about 1 hour from the Wisconsin border.
It is ranked one of the safest cities in the U.
S.
and has an excellent public school system, making this an ideal place for families and young professionals.
Thanks in part to the highly ranked school system, the area experiences a high number of graduates from the University of Illinois.
Enjoy all four beautiful seasons here! You will find trails for walking and biking, parks and the local farmers’ market, in addition to a variety of local restaurants, breweries & shops.
*Any applicant hired is required to complete a background check and a drug screening test*
Job Type: Full-time
Pay: $15.
00 - $18.
00 per hour
Benefits:
* 401(k)
* 401(k) matching
* Dental insurance
* Employee assistance program
* Employee discount
* Health insurance
* Health savings account
* Life insurance
* Paid time off
* Referral program
* Vision insurance
Schedule:
* 10 hour shift
* 8 hour shift
* Day shift
* Monday to Friday
* Weekends as needed
Work setting:
* In-person
Experience:
* Veterinary experience: 1 year (Required)
Work Location: In person
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