*Customer Solutions Credit & Collections Analyst*
Location: Mt.
Pleasant, WI (Racine)
Duration: 3+ months
*Description*: Overseeing customer credit worthiness and extension, as well as monthly operations, analysis and oversight over past due receivables collection.
Expected to drive high level of collaboration with sales, finance, collections, order entry, and dispute resolution and collections teams to drive improved company performance.
*Responsibilities:*
Oversee the credit functions including to but not limited to the below.
* Manage the extension of new credit for any new customers.
* Monitor and adjust as necessary any credit limits as deemed necessary throughout the year.
* Manage the risk of the AR portfolio, run and interpret credit reports to protect against deteriorating credit situations.
* Prepare the Bad Debt Analysis at the end of each month.
* Schedule and lead monthly briefings on any credit issues with sales and finance.
* Responsible for an annual credit review of all customers in the portfolio.
Manage the collections of past due accounts including but not limited to:
* Prepare the monthly cash forecast
* Handle the escalation calls from the collections team.
* Work with the Customer Excellence team on aging dispute resolution.
* Report out monthly on any major trends in changes of customer balances.
Perform month end accounts receivable closing duties including clearing of invoice errors or incomplete customer setup identified on the month-end dashboard and collaborating with finance on AR reconciliations.
Monitor and issue new (UCC) filings in the wholesale channel and with new customers.
Subsequent to annual wholesale buying group meetings, update customer master for customer’s payment terms selections.
*Must Have Skills:*
Basic Qualifications:
* 5 years of relevant experience in customer credit and collections or other related finance experiences
* Advanced Microsoft Suite skills, including Excel, Word, and Power Point.
* Self-Starter that can work independently.
* Excellent customer orientation and communication skills required
* Proven ability to handle high volumes of transactions to meet deadlines, as well as demonstrated problem-solving skills.
*Preferred Qualifications*:
Bachelor’s degree in Business or related field preferred and a minimum of five years of significant experience required in customer-oriented positions
Oracle Enterprise Business Systems experience is a plus.
Job Type: Contract
Salary: $23.
00 - $26.
00 per hour
Weekly day range:
* Monday to Friday
Application Question(s):
* How many years of work experience do you have with Microsoft Excel?
* How many years of experience do you have in customer credit and collections or other related finance experiences.
?
* Have you experience using Order management tool?
Ability to Commute:
* Racine, WI (Required)
Work Location: In person
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