Collections Specialist

*Metalmaster Roofmaster *is an industry leader in commercial roofing and sheet metal.
We pride ourselves on our dedication to customer satisfaction and maintaining strong relationships with our clients.
As a Project Accountant/ Collections Specialist, you will play a crucial role in ensuring the financial stability of the company while upholding our values of professionalism and integrity.
*Responsibilities:* * Contact and communicate with customers regarding outstanding debts, outstanding invoices, and overdue payments in a respectful and professional manner.
* Monitor and manage accounts receivable aging to ensure timely collections and follow-up on delinquent accounts.
* Maintain accurate and up-to-date records of all collection activities, interactions, and negotiations.
* Work closely with the finance and accounting teams to reconcile discrepancies and resolve billing issues.
* Prepare and distribute regular reports on collection activities and account statuses to management.
* Provide exceptional customer service by addressing customer inquiries and concerns regarding their accounts.
*Qualifications:* * Proven experience as a Collections Specialist or similar role.
* Excellent communication and negotiation skills, with the ability to maintain professionalism under pressure.
* Proficient in using financial software, spreadsheets, and databases.
* Detail-oriented and highly organized, with strong analytical abilities.
* Ability to work independently and as part of a team.
* Problem-solving skills and a proactive approach to resolving issues.
*Benefits:* * Competitive salary * Comprehensive health, dental, and vision insurance plans * Retirement savings options with company matching.
* Ongoing professional development and training opportunities.
*Hours: *Monday thru Friday 7am- 5pm \* *This position is 100% in office* Job Type: Full-time Pay: From $50,000.
00 per year Benefits: * 401(k) * 401(k) matching * Dental insurance * Health insurance * Life insurance * Paid time off * Vision insurance Weekly day range: * Monday to Friday * Weekends as needed Work setting: * Office Experience: * Microsoft Excel: 1 year (Required) * Collections: 2 years (Preferred) Work Location: In person