*Job Description:*
*Responsibilities:*
* Initiate orders in response to customer requests for material goods or services in company purchasing systems, e.
g.
SRM, Ariba, RMM Jaggaer, or LSI, including WBS associated orders.
* Act as a liaison between the business and suppliers to resolve order issues including damaged materials, incorrectly shipped items, returns, etc.
* Track open or outstanding orders.
Follow up with customers, or suppliers as needed to ensure appropriate close out process is executed.
* Investigate and aid in the resolution of invoice issues related to purchase order purchases
* Partner with Purchasing and Corporate Disbursement Office to resolve invoice issues resulting from orders.
Examples include discrepancies (e.
g.
pricing, quantity) between initial requisition, invoices, and purchase order amounts.
* Update systems, e.
g.
SRM and LSI, appropriately posting receipt of goods and services.
Close out open orders appropriately and initiate payment to suppliers within expected timeframes, which includes providing invoice payment issue identification and resolution support for Stockrooms and R&D Community.
*Qualifications:*
* High School diploma or equivalent with minimum of 4 years relevant experience or an Associate's Degree with 3 years relevant experience or a Bachelor's Degree with a minimum of 2 year of relevant experience.
* 2 years experience working with procurement or payment systems.
Has good understanding of purchasing and payment processes and procedures
* Exceptional customer services skills that support effective problem solving and issue identification & resolution in a timely manner.
* Experience creating shopping cart in SAP SRM
* Experience resolving invoice issues in SAP S4Hana
* Excellent verbal and written communication skills
* Demonstrates good analytical and critical thinking skills with strong attention to detail.
Must have good working knowledge of Excel and be able to learn new software/technology quickly
* Able to complete tasks with limited oversight and manage competing priorities effectively
Job Types: Full-time, Contract
Pay: $36.
66 per hour
Expected hours: 40.
00 per week
Schedule:
* 8 hour shift
Work Location: In person
Whatsapp
