General Description
Are you looking for a challenging role within an organization that provides rewarding compensation, an excellent benefit package and career growth opportunities? If so, Lake County Government is the place for you.
Comprised of nearly 3,000 employees, it is our goal to positively serve the residents of Lake County while working with a purpose.
We believe our employees should take pride in the work they accomplish while truly respecting a collaborative work environment.
A Real Estate Tax Information and Collections Specialist is on the front line for customer service and cashiering within local government, ranging from handling transactions in the County property tax system, answering taxpayers’ questions on the phone, and handling property tax documents to resolving taxpayer questions and issues.
Your day will consist of resolving problems or discrepancies concerning customers’ accounts, analyzing and summarizing statistical data, and preparing reports.
You will also be assigned cashiering duties on a rotating basis.
You will have endless opportunities to impact and make a difference within Lake County.
Building working relationships with employees, 30 countywide departments, and the public is sure to keep you interested and continuously learning.
Essential Functions
Customer service by phone and in-person
Problem solving
Multi-tasking
Preparing reports
Cashiering
Knowledge Skills Abilities and Education Required
Customer service and problem-solving skills
Cashiering, phone bank/call center experience
High School Diploma, some college preferred
Skilled in multi-tasking within a fast pace environment
The ability to deescalate situations while collaborating and communicating with professionalism
2 years related experience in property tax administration or bank experience
Basic to intermediate knowledge of MS Office, especially Excel
Cash handling experience highly desirable
Spanish language highly desirable
Supplemental Information
Work involves sitting most of the work day, with
occasional standing while cashiering.
Typing and applying pressure with fingers
and palm required.
Expressing or exchanging ideas by means of the spoken and written
word.
Lake County offers a competitive salary and benefit package.
We also offer flexible working hours, and a comprehensive wellness and training program.
Visit our Prospective Employee page to get additional information on why you should work for Lake County!
Any offer of employment is contingent upon the successful completion of a background screening, drug and alcohol testing and may include a pre-employment medical exam.
Lake County is committed to being a diverse and inclusive workplace and is proud to be an equal opportunity employer.
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