Company Description
We help job seekers and career changers prepare for and advance in careers with a focus on sustainable, high-growth, high-demand industries.
Our committed and well-trained workforce professionals deliver comprehensive workforce solutions at integrated career centers, sector-focused centers and community, and partner sites.
Job Description
Meets with participants to identify barriers to employment and develop strategies to manage these issues
Maintains complete, accurate and timely case notes and related records in manual and/or electronic systems
Ensures access to supportive services and retention services for job seekers
Engages with community and agency partners to generate referrals
Builds and maintains a network of community resources for participants
Manages outreach to referrals who fail to show for appointment
Assists participants with program application process and assists with determining program eligibility
Sends out correspondence to schedule appointments, request employment verifications, and acquire pay stubs when applicable
Creates, updates, and ensures completion of plans according to contract deadlines
Attends scheduled weekly unit meetings
Monitors and records job seeker participation in required activities
Knows, understands, and implements current and future ResCare and contract specific policies, SOPs, and Operations Memos
Ensures confidentiality of job seeker information and protect and secure ResCare equipment and property
Authorizes, distributes, and reconciles transportation assistance
Ensures timely submission and preparation of documentation for scanning
Utilizes a trauma-informed mindset in all interactions and adopt trauma-responsive practices
Other duties as assigned
Qualifications
Associate degree in related field and minimum two year’s work experience in related field, or a satisfactory equivalent of education and experience
Knowledgeable about community resources
Knowledgeable about Workforce programs and can navigate appropriate state and contract specific system(s)
Ability to work independently/self-starter while remaining in communication
Ability to work with and relate to job seekers and be culturally sensitive
Excellent internal and external customer service skills
Computer literate and have MS Word and Excel skills at minimum, and the ability to learn specialized databases and software systems
Bilingual a plus
Strong communication and organizational skills
Additional Information
Equus Workforce Solutions is a leading provider of workforce development services in North America.
With a dedicated and passionate team, Equus puts the industry’s best practices to work by focusing on the development, design, and delivery of demand-driven workforce solutions.
When you join Equus, you can expect extensive learning opportunities and networking programs.
But most of all you can expect to make a lasting impact on the lives of others.
At Equus we are strengthened by diversity.
We are committed to providing a work environment in which everyone is included, treated fairly and with respect.
Equus Workforce Solutions is proud to be an Equal Opportunity Employer.
All qualified applicants will receive consideration for employment without regard to race, color, gender, age, pregnancy, sexual orientation, gender identity, ancestry, religion, national origin, veteran status, physical or mental disability, or reprisal or any other characteristic protected under state, federal, or local law.
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