Job Summary: We are seeking a detail-oriented and organized individual to join our team as a Case Manager Clerical Coordinator.
In this role, you will be responsible for providing administrative support to our case management team, ensuring the smooth and efficient coordination of client cases.
You will assist in maintaining client records, scheduling appointments, and facilitating communication between clients, case managers, and other stakeholders.
The ideal candidate will possess strong communication skills, exceptional organizational abilities, and a commitment to delivering high-quality service to our clients.
Responsibilities:
Administrative Support: Provide administrative assistance to the case management team, including managing correspondence, answering phones, and responding to inquiries from clients and stakeholders.
Client Record Management: Maintain accurate and up-to-date client records, ensuring confidentiality and compliance with privacy regulations.
Scheduling: Coordinate client appointments and meetings for case managers, ensuring timely scheduling and efficient use of resources.
Communication: Facilitate communication between clients, case managers, healthcare providers, and other relevant parties to ensure the smooth progress of client cases.
Documentation: Assist in the preparation and processing of case-related documentation, such as intake forms, assessments, and progress reports.
Data Entry: Enter client information and updates into databases and electronic systems with a high level of accuracy.
Resource Referral: Provide information and referrals to clients regarding support services, community resources, and other relevant programs.
Quality Assurance: Participate in quality assurance activities to ensure compliance with organizational policies, procedures, and regulatory requirements.
Collaboration: Collaborate with other team members to support the overall goals and objectives of the case management department.
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