ADMINISTRATIVE ASST/RECEPTIONIST, SHERIFF'S DEPT

Thank you for your interest in employment with Kenosha County! ADMINISTRATIVE ASSISTANT – RECEPTIONIST CIVIL PROCESS, SHERIFF’S DEPARTMENT Do you have an interest in law enforcement? Do you have an impeccable attention to detail and thrive in a fast-paced environment? If so, come and work with a team of law enforcement professionals at the third largest Sheriff’s Department in Wisconsin! As an Administrative Assistant with Kenosha County, you will: • Enjoy a highly sought-after work/life balance with weekends and 12 County recognized holidays off; and • Serve as a first point of contact for the Kenosha County Sheriff’s Department.
Join our team and help make a difference in Kenosha County! Kenosha County is committed to Equity, Diversity and Inclusion and is an Equal Opportunity Employer.
2023 Hiring Range: $20.
31 – $23.
08 per hour Position Summary and Job Duties The Administrative Assistant will serve as the first point of contact for the public visiting our facilities.
In addition to working at the front desk reception in one of our facilities, this role will provide clerical support to various divisions with the Sheriff’s Department, provide customer service over the phone, and provide organization to the department’s operations.
Incumbents in this position must be able to provide a high level of customer service, have impeccable attention to detail in all assigned work, and be able to thrive in a fast-paced environment.
• Greet callers and in-person visitors; answer questions and resolve issues, or forward appropriately • Draft letters, reports, itineraries, agendas, and other documents • Input information into program databases, Microsoft Excel spreadsheets, etc.
• Coordinate flow of paperwork; obtain appropriate authorizations, signatures and documentation; work closely with division staff under tight time constraints • File documents with appropriate staff and divisions • Monitor the status of projects or functions to ensure appropriate action is taken in a timely manner • Schedule, coordinate, monitor, and update division calendars • Prepare and process receipts, payments, and accounting entries into accounting system, logs, and inmate accounts • Maintain files and records; copy, scan, and save files; retrieve files; ensure appropriate organization and labeling of files and materials • Order and maintain office supplies • Process Temporary Restraining Orders and subpoenas as needed • Schedule court-ordered DNA processing appointments; track and report no-shows • Represent the Kenosha County Sheriff’s Department in a professional manner • Perform other work as required or assigned Success Factors • Knowledge of legal terminology and court proceedings, documents and information needed for court proceedings, as well as court automatic programs similar to systems used by Kenosha County • Ability to adapt to changing protocols and shifting priorities in a fast-paced environment • Ability to perform highly detailed work within defined or ambiguous timeframes and amidst distractions • Ability to work with confidential information and maintain a high level of integrity with sensitive intelligence • Ability to remain professional and courteous at all times and exercise good judgement in stressful situations • Ability to communicate clearly, concisely, and respectfully, both orally and in writing, with law enforcement personnel and the public • Ability to organize self and office to meet schedules and deadlines of the work; work independently and with limited oversight to meet deadlines; and follow oral and written instructions • Ability to work respectfully in a diverse and inclusive environment • Skill in providing customer service to customers in a timely manner • Skill in using office equipment, including computer, calculator, scanner, phone, and fax machine; Microsoft Office software, including Word, Outlook, and Excel Job Requirements, Education, Training and Experience Required Education and Experience • High school diploma or GED equivalent • Previous work experience in a secretarial or similar position • Or any combination of education, training, and experience which provides the knowledge, skills, and abilities necessary to perform the job Preferred Education and Experience • Associate Degree in Administrative, Office, Clerical • Work experience in a municipal setting Other Job Requirements • Valid driver’s license and acceptable driving record • Background free of felony convictions • Ability to become a notary public • Ability to work overtime when needed, with or without advance notice Work Schedule • Work hours are generally Monday through Friday from 9:00 AM to 5:30 PM • Must be able to adjust start and end times according to the division being assisted • May be required to adjust work hours and/or work overtime due to workload demand, staffing needs, and/or to complete court documents in accordance with statutory timeframes Benefits • Health, dental, and vision insurance effective first of month following 30 days of employment, with the ability to reduce premium contribution through participation in a wellness program • Flexible Spending Accounts • Employee Assistance Program • Paid Time Off • Twelve Paid Holidays • Retirement Plan: Participation in the Wisconsin Retirement System which includes County-paid life insurance • Tuition Reimbursement Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• The position involves frequent light physical demands, such as exerting up to 25 pounds of force occasionally and up to 10 pounds of force frequently, and occasional lifting and transporting of moderately heavy objects, such as laptop and work materials • Sitting for extended periods of time • Dexterity of hands and fingers to operate a computer keyboard, mouse, and other devices and objects • Physical ability to participate in sessions, presentations, and meetings Work Environment/Conditions The work environment and exposures described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• The employee in this position will frequently work in an office or similar indoor environment • The employee in this position will have occasional exposure to individuals who are rude, irate, and may have known violent backgrounds Selection Process • Application Review - Qualifying • Oral Interview - Qualifying • Background Investigation - Qualifying • Drug Screen - Qualifying If you require accommodations at any point in the selection process because of a disability, please notify Human Resources in advance for arrangements.
To learn more about the Kenosha County Sheriff’s Department, please visit: https://www.
kenoshacounty.
org/548/Sheriff Applications must be submitted no later than Monday, December 11, 2023.
Kenosha County is a Wisconsin Retirement System participating employer.
Your participation is required, which includes an employee contribution.
The pay grade for this position is NE6 (Min.
$20.
31 – Max.
$25.
85).
This position is located in Kenosha County, a growing community along the shores of Lake Michigan and less than an hour away from Milwaukee and Chicago.
To see why Kenosha County is a great place to live, work, and play, visit: https://www.
visitkenosha.
com/ Thank you for your interest in employment with Kenosha County! Kenosha County is an affirmative action, equal opportunity employer.